If you wish to return the items, please send them back within 14 days of receiving the items. The return shipping is paid by you, and you will get a refund for the amount you paid, minus the cost of the original shipping, minus a 15% restocking fee.

If you want to exchange your kalimba for another model, return it to Kalimba Magic within 14 days, along with a written request for what you want to happen. 100% of what you paid for your returned kalimba can be applied to the exchange kalimba, often resulting in no extra payments. You pay for sending your returned kalimba to us, and we will pay for sending the exchange kalimba to you.

Kalimba Magic
PO Box 12974
Tucson AZ, 85732